Skip to content
📦Free shipping on orders over CHF 150 and Bänfer mats (excluding climbing walls & bulky goods)
📦 Free shipping on orders over CHF 150 and Bänfer mats (excluding climbing walls & bulky goods)

Privacy Policy

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Plus-Werk GmbH
Frans Nota
Alte Strasse 53
3713 Reichenbach im Kandertal

Telephone: +41 33 676 70 80
Email: kontakt@dein-klettershop.ch
Website: https://www.dein-klettershop.ch/

 

General note

Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations (Data Protection Act, DSG), every person has the right to privacy and protection against the misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

In cooperation with our hosting providers, we strive to protect the databases as effectively as possible against unauthorized access, loss, misuse, or falsification.

Please note that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing, and use of data as described below. This website can generally be visited without registration. Data such as pages viewed or the names of files accessed, as well as the date and time, are stored on the server for statistical purposes, without this data being directly linked to you personally. Personal data, in particular your name, address, or email address, is collected on a voluntary basis whenever possible. Your data will not be shared with third parties without your consent.

 

Processing of personal data

Personal data is any information relating to an identified or identifiable natural person. A data subject is a person whose personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the retention, disclosure, collection, erasure, storage, alteration, destruction, and use of personal data.

We process personal data in accordance with Swiss data protection law. Furthermore, to the extent that the EU GDPR is applicable, we process personal data in accordance with the following legal bases pursuant to Article 6(1) GDPR:

  • Consent (Art. 6 para. 1 sentence 1 lit. a. GDPR) - The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
  • Contractual performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b. GDPR) - The processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legal obligation (Art. 6 para. 1 sentence 1 lit. c. GDPR) - The processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Protection of vital interests (Art. 6 para. 1 sentence 1 lit. d GDPR) - The processing is necessary to protect the vital interests of the data subject or of another natural person.
  • Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. GDPR) - Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
  • Application process as a pre-contractual or contractual relationship (Art. 9 para. 2 lit. b GDPR) - Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g., health data, such as severe disability or ethnic origin) are requested from applicants during the application process so that the controller or the data subject can exercise their rights and fulfill their obligations under employment law and social security and social protection law, their processing is carried out in accordance with Art. 9 para. 2 lit. b GDPR, in the case of protecting the vital interests of the applicants or other persons in accordance with Art. 9 para. 2 lit. c GDPR, or for purposes of preventive or occupational medicine, for assessing the employee's fitness for work, for medical diagnosis, the provision of health or social care or treatment, or for the management of health or social care systems and services in accordance with Art. 9 para. 2 lit. h GDPR. In the case of the disclosure of special categories of data based on voluntary consent, their processing is carried out on the basis of Art. 9 para. 2 lit. a. GDPR.

We process personal data for the duration necessary for the respective purpose(s). Where longer retention periods are required due to legal or other obligations to which we are subject, we restrict processing accordingly.

 

Relevant legal bases

In accordance with Article 13 of the GDPR, we inform you of the legal bases for our data processing. Unless otherwise stated in the privacy policy, the following applies: The legal basis for obtaining consent is Article 6(1)(a) and Article 7 of the GDPR; the legal basis for processing data to fulfill our services and implement contractual measures, as well as to respond to inquiries, is Article 6(1)(b) of the GDPR; the legal basis for processing data to comply with our legal obligations is Article 6(1)(c) of the GDPR; and the legal basis for processing data to protect our legitimate interests is Article 6(1)(f) of the GDPR. In the event that processing personal data is necessary to protect the vital interests of the data subject or another natural person, Article 6(1)(d) of the GDPR serves as the legal basis.

 

Security measures

In accordance with legal requirements, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the varying likelihood and severity of the threat to the rights and freedoms of natural persons, we implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

These measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data, as well as access to, input of, transfer of, and ensuring the availability and separation of the data. Furthermore, we have established procedures that guarantee the exercise of data subject rights, the deletion of data, and responses to data breaches. We also consider the protection of personal data during the development and selection of hardware, software, and processes, in accordance with the principles of data protection by design and by default.

 

Transfer of personal data

As part of our processing of personal data, it may be necessary to transfer or disclose data to other entities, companies, legally independent organizational units, or individuals. Recipients of this data may include, for example, IT service providers or providers of services and content integrated into a website. In such cases, we comply with legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data to protect your data.

 

Data processing in third countries

If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or if the processing takes place in the context of using third-party services or disclosing or transferring data to other persons, bodies or companies, this will only be done in accordance with legal requirements.

Subject to explicit consent or where transfer is required by contract or law, we process data only in third countries with a recognized level of data protection, contractual obligations through so-called standard contractual clauses of the EU Commission, in the presence of certifications or binding internal data protection regulations (Articles 44 to 49 GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).

 

Privacy policy for cookies

This website uses cookies. Cookies are text files containing data from visited websites or domains, stored by a browser on the user's computer. A cookie primarily serves to store information about a user during or after their visit to an online service. Stored information can include, for example, language settings on a website, login status, items in a shopping cart, or the point at which a video was paused. We also include other technologies that perform the same functions as cookies in the term "cookies" (e.g., when user data is stored using pseudonymous online identifiers, also known as "user IDs")

The following cookie types and functions are distinguished:

  • Temporary cookies (also known as session cookies): Temporary cookies are deleted at the latest after a user leaves an online service and closes their browser.
  • Persistent cookies: Persistent cookies remain stored even after the browser is closed. This allows, for example, login status to be saved or preferred content to be displayed directly when the user revisits a website. Similarly, user interests, which are used for audience measurement or marketing purposes, can be stored in such a cookie.
  • First-party cookies: First-party cookies are set by us.
  • Third-party cookies (also: third-party cookies): Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.
  • Necessary (also: essential or absolutely required) cookies: Cookies may be absolutely necessary for the operation of a website (e.g. to save logins or other user input, or for security reasons).
  • Statistics, marketing, and personalization cookies: Cookies are also typically used for audience measurement and when a user's interests or behavior (e.g., viewing specific content, using certain functions, etc.) on individual websites are stored in a user profile. Such profiles are used to show users content that matches their potential interests. This process is also known as "tracking," i.e., monitoring users' potential interests. If we use cookies or tracking technologies, we will inform you separately in our privacy policy or when obtaining your consent.

Information on the legal basis: The legal basis for processing your personal data using cookies depends on whether we ask for your consent. If so, and you consent to the use of cookies, the legal basis for processing your data is your explicit consent. Otherwise, data processed using cookies is processed based on our legitimate interests (e.g., in the efficient operation and improvement of our online services) or, if the use of cookies is necessary to fulfill our contractual obligations.

Storage period: Unless we provide you with explicit information on the storage period of persistent cookies (e.g., as part of a so-called cookie opt-in), please assume that the storage period can be up to two years.

General information on revocation and objection (opt-out): Depending on whether processing is based on consent or legal permission, you have the right to revoke any consent you have given or to object to the processing of your data by cookie technologies at any time (collectively referred to as "opt-out"). You can initially declare your objection via your browser settings, e.g., by disabling the use of cookies (although this may also restrict the functionality of our online services). An objection to the use of cookies for online marketing purposes can also be declared via a variety of services, especially in the case of tracking, through the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. You can also find further information on how to object in the details provided about the service providers and cookies used.

Processing of cookie data based on consent: We use a cookie consent management process to obtain, manage, and revoke user consent for the use of cookies and the processing activities and providers mentioned within the cookie consent management process. The consent declaration is stored to avoid having to request it again and to be able to demonstrate consent in accordance with legal requirements. Storage can be server-side and/or in a cookie (so-called opt-in cookie, or using comparable technologies) to assign the consent to a user or their device. Subject to individual information regarding the providers of cookie management services, the following applies: The storage period for consent can be up to two years. A pseudonymous user identifier is created and stored along with the time of consent, information on the scope of the consent (e.g., which categories of cookies and/or service providers), and the browser, operating system, and device used.

  • Types of data processed: Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
  • Affected persons: Users (e.g., website visitors, users of online services).
  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a. GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. GDPR).

 

Privacy policy for SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the website operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser's address bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

 

Third-party services

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.

These services from the American company Google LLC use cookies, among other things, and as a result, data is transferred to Google in the USA. We assume that no personal tracking takes place solely through the use of our website.

Google has committed to ensuring adequate data protection in accordance with the American-European and American-Swiss Privacy Shield frameworks.

Further information can be found in Google's privacy policy.

 

Privacy policy for contact form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

 

Privacy policy for newsletter data

If you wish to subscribe to the newsletter offered on this website, we require an email address from you, as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not share it with third parties.

You can revoke your consent to the storage of your data, email address and its use for sending the newsletter at any time, for example via the "unsubscribe link" in the newsletter.

 

Google Ads

This website uses Google Conversion Tracking. If you reached our website via an ad placed by Google, Google Ads will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of different Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. These customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can refuse the necessary placement of a cookie – for example via a browser setting that generally deactivates the automatic placement of cookies or by configuring your browser to block cookies from the domain «googleleadservices.com».

Please note that you must not delete the opt-out cookies if you wish to prevent the recording of measurement data. If you have deleted all your browser cookies, you will need to set the respective opt-out cookie again.

 

Use of Google Remarketing

This website uses the remarketing function of Google Inc. This function serves to present website visitors with interest-based advertisements within the Google advertising network. A so-called "cookie" is stored in the website visitor's browser, which makes it possible to recognize the visitor when they visit websites that belong to Google's advertising network. On these pages, the visitor may be presented with advertisements that relate to content that the visitor previously viewed on websites that use Google's remarketing function.

According to Google, no personal data is collected during this process. However, if you do not wish to use Google's remarketing function, you can deactivate it by adjusting the settings at http://www.google.com/settings/ads . Alternatively, you can deactivate the use of cookies for interest-based advertising via the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp .

 

Facebook Privacy Policy

This website uses features from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages with Facebook plugins, a connection is established between your browser and Facebook's servers. Data is then transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be associated with your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular using a comment function or clicking a "Like" or "Share" button, are also transmitted to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.

 

Instagram Privacy Policy

Our website integrates features of the Instagram service. These features are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that as the provider of these pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

Further information can be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy/

 

Newsletter - Mailchimp

Our newsletters are sent via the service provider 'MailChimp', a newsletter distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the service provider's privacy policy here . The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Framework and thus guarantees compliance with European data protection standards (Privacy Shield). The service provider is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR and a data processing agreement pursuant to Art. 28 para. 3 sentence 1 GDPR.

The email service provider may use recipient data in pseudonymized form, i.e., without linking it to a specific user, to optimize or improve its own services, for example, for the technical optimization of email delivery and the display of newsletters, or for statistical purposes. However, the email service provider does not use the data of our newsletter recipients to contact them directly or to share the data with third parties.

 

YouTube Privacy Policy

This website integrates features of the service "YouTube". "YouTube" is owned by Google Ireland Limited, a company incorporated and operating under Irish law, located at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the services in the European Economic Area and Switzerland.

Your legal agreement with YouTube consists of the terms and conditions available at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These terms constitute a legally binding agreement between you and YouTube regarding the use of the services. Google's Privacy Policy explains how YouTube handles and protects your personal data when you use the service.

 

Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of any updates by email or other suitable means.

 

Questions for the Data Protection Officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization, whose contact details are listed at the beginning of the privacy policy.

 


Source: Swiss Lawyer

Notification Channels